IconCMO Cloud-Based Church Software Wins Customer Approval

Posted by: on Jan 30, 2012 in Client News | No Comments
IconCMO Cloud-Based Church Software Wins Customer Approval

It’s not every day that a company polls their customers and is overwhelmed with positive feedback. That’s exactly what happened when Icon Systems did a recent survey of their customers to gather information on what their customers most liked about their software. The results indicated that 96.4% of customers were extremely satisfied with their IconCMO church management software (chms).

“We like to stay in touch with our church software customers to find out what’s working and what’s not,” says Bill Gifford, president of Icon Systems, Inc. “When we decided to survey our customers, we weren’t sure what to expect. The results told us that, other than customer service, being cloud based was the number one factor in churches being satisfied with their software.”

After polling churches, Icon found the following qualities were best loved by their customers:

Top 10 Features of Effective Church Management Software (as determined by Icon church software users):

1)    Customer service that is fast, accurate, and detailed with phone and email support.

2)    Accessibility via the Cloud.

3)    Affordable pricing.

4)    Compliant with government regulations.

5)    Easy and intuitive navigation.

6)    Simple reporting tools.

7)    Total integration of membership, contributions, and finance tools.

8)    Off-site regular backups with maximum security.

9)    iPhone/iPad/Android tablet apps for all products.

10)  Willingness to listen to customer input.

“IconCMO does all that we need in a very user-friendly way, coupled with prompt, effective, friendly tech support—all this for a very reasonable cost. To top it off, the programmers are always seeking ways to make the application more efficient, capable, and relevant to the ever changing needs of churches. I’m a user of IconCMO for over 5 years,” remarks Chris, an executive pastor.

In July of last year, Icon released a fully-functional, real-time IconCMO church softwareiPadwebapp that offered churches–from church plants to mega churches–a way to simplify church management; they followed up a few weeks later with an Android web app to make sure they covered all their bases. The iPhone app forIconCMOLite is also a popular option for mobile phone access.

“The system is VERY easy to use. We are a start up church plant with no full-time staff so being able to have multiple users access the system over the Internet is a great feature. I had to check the balance of an account the other day and just logged on with my smart phone and got what I needed,” comments John, a church treasurer.

Churches interested in finding out more about IconCMO church management software should visit Icon’s website and click “Guided Tour” on the bottom left of the website. For a full list of the features IconCMO offers, visit the featurespage. Churches can also call 1-800-596-4266 or email sales@iconcmo.com to get started with a free 10-day trial of IconCMO.

About Icon Systems, Inc.

Icon Systems, Inc. (http://www.iconcmo.com) has been a leader in the church management system industry for nearly 20 years, developing high-quality software exclusively for religious organizations from church plants to denominational offices. The company continues to enhance its cloud-based church management software with new features to meet the ongoing administrative and communication needs of the churches it serves. Icon Systems has three prominent offerings: 1) IconCMO – a web-based church management solution that meets the needs of individual churches, 2) IconCMO+ – a web-based multisite church management solution for multisite churches and churches with denominational offices on the local, national, and international level, and 3) Revelations – a single user or network-based church management software package. IconCMO/IconCMO+ also offer iPad, iPhone, and Android web apps for expanded productivity. Icon Systems has a deep software engineering heritage that has enabled its products to achieve unprecedented performance, reliability, and customer satisfaction.

Icon Systems Launches First Church Software iPad Web App

Posted by: on Aug 3, 2011 in Client News | No Comments
Icon Systems Launches First Church Software iPad Web App

New technologies often enhance workability leading ministers and church staff to a higher level of productivity. With efficiency in mind, Icon Systems has released a fully-functional, real-time IconCMO church software iPad web app that simplifies church management in fresh ways. Icon Systems is first to market with this type of church app, that includes membership, contributions, payroll, and full fund accounting. Icon Systems is confident that the many advantages of iPad and iPhone devices make it a necessary technological advancement for churches.

“We desire to put valuable technology tools in the hand of churches, that’s why we’ve worked extremely hard to be first to market with our church software iPad web app,” remarks Bill Gifford, president of Icon Systems, Inc. “The iPad web app architecture used for IconCMO allows iPad users to interact directly with the servers, meaning that when users make changes, others will be able to access the updated information in real time. The church staff, volunteers, and members will always be on the same page.”

The company also recently released its church software iPhone Lite app (iTunes App Store) which provides pastors, staff, and even church members with the ability to view the church congregation’s demographic data on the go. It helps with church community communication, small groups management, and driving directions or maps straight from the membership database.

By using iPads and iPhones for productivity, churches can cut down on hardware maintenance costs, provide expanded mobility to leaders by giving access to church software data from any wireless or 3G connection, and offers less technically-savvy folks an easy way to oversee administration and get connected to their church. A recent Microsoft survey advised by 2014 Mobile Internet will exceed Desktop Internet usage. Icon Systems is ahead of all other companies by preparing IconCMO now, so churches can use this advantageous mobile technology.

iPad Church App Benefits

Church staff can use the IconCMO iPad web app to take attendance as well as update records on the go. The iPad is easy to carry to meetings to produce reports on the spot, and correcting data quickly like wrong expense accounts or funds in accounting, contributions entries, and member’s data is simple to do. iPad users can add in visitors when they meet them, take their pictures, and add conversation notes if needed or other membership data.

iPhone Lite Church App Benefits

While on the road doing visitation, pastors might want to pull the iPhone out to look at someone’s phone number and make a call or text message, see a picture, get driving directions, send the contact’s information to Apple contact list, or see what groups they are in. The iPhone native app has a very simple, easy to use interface.

Church members will benefit from the IconCMO Lite church app by having the ability to look up, call, and text friends within the congregation. Get driving directions to a small group or summer swim parties; always have friends’ most current contact information; send contact information to the iPhone’s Apple contact list easily for future use.

“Overall, we feel these two church apps really push IconCMO ahead of other church software companies and is why Icon Systems remains the innovator in church software and church accounting solutions” notes Jay Sandt, Sales Director for Icon Systems. “There are lots of choices in the market, but none offer iPad and iPhone apps that take church software use to the next level by offering a complete ChMS on mobile devices.”

About Icon Systems, Inc.

Icon Systems, Inc. (http://www.iconcmo.com) has been a leader in the church management system industry for nearly 20 years, developing high-quality software exclusively for religious organizations from church plants to denominational offices. The company continues to enhance its cloud-based church management software with new features to meet the ongoing administrative and communication needs of the churches it serves. Icon Systems has three prominent offerings: 1) IconCMO – a web-based church management solution that meets the needs of individual churches, 2) IconCMO+ – a web-based multisite church management solution for multisite churches and churches with denominational offices on the local, national, and international level, and 3) Revelations – a single user or network-based church management software package. IconCMO/IconCMO+ also offer iPad and iPhone web apps for expanded productivity. Icon Systems has a deep software engineering heritage that has enabled its products to achieve unprecedented performance, reliability, and customer satisfaction.